Rental Agreement
STROLL ALONG RENTALS, LLC
RENTAL AGREEMENT, DAMAGE PROTECTION PLAN, AND LIABILITY RELEASE
This Rental Agreement (“Agreement”) is entered into between Stroll Along Rentals, LLC (“Stroll Along Rentals”) and the individual completing the reservation (“Customer”). By completing a reservation, accepting delivery, or taking possession of any rental item(s), Customer acknowledges that they have read, understand, and agree to be legally bound by the terms of this Agreement.
1. DEFINITIONS & RESPONSIBILITY
“Customer” includes the individual making the reservation and any person who uses, handles, transports, or is in proximity to the rental item(s), including spouses, guests, caregivers, nannies, friends, and minors. Customer agrees they are responsible for all authorized and unauthorized users.
Customer represents they are the parent or legal guardian of any minor using the rental item(s) and agrees to this Agreement on behalf of themselves and the minor.
2. RESERVATIONS, PAYMENT, AND CANCELLATIONS
Payment is due at the time of reservation. Charges may be adjusted for changes to dates, delivery or pickup location, or product changes.
Cancellation Policy:
- Cancellations made 7 or more days prior to the scheduled delivery date will receive a refund minus a 20% non-refundable cancellation fee, which covers administrative, booking, and payment processing costs.
- Cancellations made less than 7 days prior to delivery are non-refundable.
No refunds will be issued for early returns, unused rental time, weather conditions, park closures, travel delays, or changes in Customer plans.
Stroller colors and styles may vary.
If Stroll Along Rentals cannot provide the reserved item(s), it reserves the right to cancel the reservation and will notify the Customer.
3. DELIVERY, PICKUP, AND USE
Customer agrees to select accurate delivery and pickup locations and times at booking. Changes must be requested at least 12 hours prior to delivery or pickup.
Delivery and pickup locations must be within Orange County, Osceola County, or Brevard County, Florida. Extended delivery fees may apply.
Rental item(s) may be delivered to and retrieved from luggage services if permitted by the resort. If luggage services are not permitted, Customer must meet a Stroll Along Rentals representative face-to-face for delivery and pickup.
Delivery and pickup times may be delayed due to traffic or unforeseen circumstances. Deliveries or pickups may be delayed, adjusted, or cancelled due to extreme weather or unsafe conditions, as determined by Stroll Along Rentals management.
Customer agrees to:
- Use rental item(s) only for their intended purpose
- Follow all safety instructions and warnings
- Secure rental item(s) when not in use
- Immediately report any malfunction, damage, loss, or theft
4. LOSS, DAMAGE, OR THEFT
Customer agrees to immediately notify Stroll Along Rentals of any lost, stolen, or damaged rental item(s).
Rental item(s) must be returned in the same condition as received, ordinary wear and tear excepted.
Rental item(s) returned excessively dirty or unsanitary beyond normal wear and tear may incur a flat $30 excess cleaning fee.
Customer is responsible for the full retail replacement value of any unreturned rental item(s), including all accessories.
If rental item(s) are believed lost or stolen, Customer must file a report with resort security or location management, and if outside a resort or theme park, a police report.
5. OPTIONAL DAMAGE PROTECTION PLAN
Stroll Along Rentals offers an optional Damage Protection Plan for an additional fee.
This is not an insurance policy.
The Damage Protection Plan:
- Must be purchased at checkout or prior to possession
- Begins at possession and ends at scheduled pickup time
- Covers accidental damage to Stroll Along Rentals equipment only
The Damage Protection Plan does not cover loss, theft, abandonment, intentional damage, misuse, removed or unassembled accessories, avoidable damage (including chemicals, sprays, drawing, or coloring), or failure to report incidents immediately.
Replacement of rental item(s) is not guaranteed and subject to availability.
6. RELEASE OF LIABILITY & ASSUMPTION OF RISK
IMPORTANT: PLEASE READ CAREFULLY
Customer acknowledges that use of rental item(s) involves inherent risks and agrees that all rental item(s) are used at Customer’s own risk.
To the fullest extent permitted by Florida law, Customer knowingly, voluntarily, and expressly releases and forever discharges Stroll Along Rentals, LLC, its owners, employees, and agents from any and all claims, including claims arising from the NEGLIGENCE of STROLL ALONG RENTALS, related to injury, death, property damage, or loss arising from use or misuse of rental item(s).
7. INDEMNIFICATION
Customer agrees to indemnify, defend, and hold harmless Stroll Along Rentals, LLC, its owners, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorney’s fees) arising from Customer’s use, misuse, possession, or transportation of rental item(s).
8. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Stroll Along Rentals’ total liability shall not exceed the total amount paid by Customer for the rental.
9. PAYMENT AUTHORIZATION
Customer authorizes Stroll Along Rentals, LLC to charge the payment method on file for any unpaid rental fees, damage, missing items, replacement costs, cleaning fees, or administrative costs arising from this Agreement.
10. NO WARRANTIES
Rental item(s) are provided “as is” without warranties of any kind, express or implied.
11. NON-TRANSFERABILITY
Rental item(s) may not be sub-rented, transferred, or assigned without written permission from Stroll Along Rentals.
12. ACCEPTANCE OF AGREEMENT
This Agreement is accepted electronically during checkout, through confirmation email, and/or by taking possession of rental item(s). Customer acknowledges they have read, understand, and voluntarily agree to all terms.
13. GOVERNING LAW, VENUE, AND ATTORNEY’S FEES
This Agreement is governed by the laws of the State of Florida.
Any legal action shall be brought exclusively in Osceola County, Florida.
The prevailing party in any dispute shall be entitled to recover reasonable attorney’s fees and costs.
14. SEVERABILITY
If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.